Frozen pipes advice

Due to recent adverse weather conditions some customers may experience frozen pipes to their homes.

If this happens to you we recommend that you locate your stop tap and if your pipes are frozen turn if off

Further advice can be found on the following websites and additional information on keeping warm during the bad weather:

Severn Trent Water >>
Hot tips for frozen pipes >>

Many customers believe that Aspire Housing automatically insure their furniture, belongings and decorations against theft, fire and frozen or burst pipes. This is not the case. Unfortunately many people only realise this after the damage has been done.

We can help to make it easy for you to insure your belongings via a special household contents insurance scheme arranged through Aviva which is only available to our customers. Alternatively customers can make their own insurance arrangements.
More information can be found here >>