Ensuring Gas Safety in your home and environment is important, and is something we should continually consider.
We prioritise the safety of our customers, keep our homes safe and we support our customers to stay safe, whether that’s through annual safety checks, or offering advice.  

We complete annual checks to make sure everything is safe in your property.

Here are a few examples of what we do for our customers to comply with gas safety, when we complete your annual gas checks: 

  • Gas tightness test - this test indicates if there are any gas leaks in the property and the gas engineer will also ask the customer if they have smelt gas when they attend.  
  • Carbon Monoxide (CO) and smoke alarms test - this tests that the CO and smoke alarms in the home are up to date, and where they are not fitted we will fit them, and the maintain them going forward. This is to ensure that our customers feel safe in their homes in the event of a carbon monoxide leak, or should the smoke alarm activate. 
     
  • Gas Appliances test - every gas appliance is visually and operationally checked to confirm that the gas appliance is in good condition (excluding a customer’s own appliance; customers are required to have these done themselves to confirm these gas appliances are working safely).  
     
  • Planned Boiler Replacement Programme - Aspire Housing has a planned boiler replacement programme; when old boilers are identified as being of a certain age and when parts are becoming obsolete, these are replaced instead of waiting for them to break down, which avoids inconvenience for the customer. 
Engineer applying annual service sticker
Engineer checking a boiler

Carbon monoxide is colourless, odourless and can be fatal.

If you smell gas in your home, call the Gas Emergency Line on 0800 111 999 immediately

Repairs and Maintenance

Are you having problems? Our Homes Services team are here to help.

You can report a repair online, simply log in to MyAccount to report a repair.